Jobs filters
PARTICIPANT SERVICES REPRESENTATIVE - 19-0235
Indianapolis, IndianaWhat if you could be at the forefront of making a difference in people's lives as they plan for the future? At OneAmerica, we keep our promises so that we can help our customers achieve their goals and realize their definition of financial success. As a Participant Services Representative, you will have the unique opportunity to be there when our customers need us the most.
Our Participant Services Representative are the heart of our contact center, providing customers with information about investment options, loan balances/provisions, account status, etc. as well handling requests for fund transfers and exchanges, roll-overs, loans, etc. and processing transactions.
Associate's degree or four years of call center or financial services experience preferred. Must have a desire to work in a team environment; be able to handle multiple tasks; be detail-oriented, organized, and a self-starter. Must have demonstrated math, accounting, and analytical skills; have strong communication skills, and be able to work in a fast-pace high volume team environment and meet deadlines. Must be able to work scheduled hours (between the hours of 8:00 a.m. through 8:00 p.m.), later shifts and additional hours as required.
Looking for Spanish speaking.
Our Participant Services Representative are the heart of our contact center, providing customers with information about investment options, loan balances/provisions, account status, etc. as well handling requests for fund transfers and exchanges, roll-overs, loans, etc. and processing transactions.
Associate's degree or four years of call center or financial services experience preferred. Must have a desire to work in a team environment; be able to handle multiple tasks; be detail-oriented, organized, and a self-starter. Must have demonstrated math, accounting, and analytical skills; have strong communication skills, and be able to work in a fast-pace high volume team environment and meet deadlines. Must be able to work scheduled hours (between the hours of 8:00 a.m. through 8:00 p.m.), later shifts and additional hours as required.
Looking for Spanish speaking.